Custom Software Development

Blackfire specializes in Design and Development of custom software for business solutions. Experienced with Government, Higher Education, and Private Sector Businesses.

Our business-centric systems:

• (Office Automation) Convert manual and paper processes into highly efficient computerized solutions
• Enforce business processes
• Improved tracking and reporting capabilities
• Inventory Tracking
• Job tracking for Manufacturing & Custom Fabrication
• and MORE!

Technical Project Management

Our experienced project leaders manage our projects and are available to manage yours as well.

Regardless of your level of internal expertise, our project managers will partner with your organization. Our team prides itself on transparency. We’ll keep you up to speed on what is working and what challenges the team is facing.

Business Analysis

Optimize your business processes and transition to paperless automation of work products!

For many of our customers, the first step in “going electronic” with their business processes is understanding what the current workflows are. Our business analysts are available to help understand and document your existing business processes. Once understood, they can assist with planning where to get the best ROI on automation, where processes can be enhanced with safeguards, changes to increase efficiency, how to bring better visibility to management, etc.

Software Maintenance and Administration

We are often asked, “Can my staff take over maintenance after the application is developed?”
Yes, this is a common goal for applications with in-house IT support.

In addition to providing industry experts to develop, install, and customize your software projects, Blackfire will also partner with your internal IT staff. By partnering with your staff we strive to ensure maximum knowledge transfer and adhere to your IT department's standards and practices so they can seamlessly take over support (if desired).

Cloud Hosting

We specialize in developing cloud hosted solutions for our customers. Our staff can handle all of your hosting needs. This includes full service IT support for virtual servers and databases. Alternatively, if you already have a cloud presence or want to establish one, we can setup and administer the servers in your account space.

Enterprise Software Design

Our software designers have many years of experience designing application systems for business, government, and higher education. Specifically, we specialize in “enterprise” applications that make business processes more efficient.
In addition to handling the needs to small and medium sized businesses. Our team is very knowledge able about the needs to large companies with diverse enterprises.
We've got you covered!

Web-based interfaces for forms, processes, and procedures:

• No installation on user PCs
• Access from anywhere OR internal only
• Enforce policies and workflows
• Easy monitoring and reporting

Conform to Emerging E.U. and U.S. Privacy Standards:

• GDPR Compliance
• Use of cookies
• Privacy statements
• Data retention
• How and where to store user data

Databases
High speed record keeping and retrieval. Automated forms and processes allow for easy collection of data into a database. This allows management to easily report on trends such as throughput, backlog, etc. Help desks can easily pull up individual work items to find their status.

Online catalogs of data
Add web-based screens in front of your databases. Allow customers or staff to search, update and work with the data from any computer or just from specific computers.

R.F.P. Writing, Requirements Generation & Evaluation

All projects start by defining your needs. The design process always includes matching needs to features, gap analysis, and budget vs the value of the features.

These are also critical aspects of R.F.P generation and response evaluation. For the best results, let our team of “been there, done that” experts assist you in your next R.F.P.